A hand in your kitchen

Help us find the problem

Include what you were trying to do, what happened, your device and app or browser version, and an optional screenshot. For account help, include the email address or phone number you used to sign in. Do not send passwords, sign-in links, verification codes, or private kitchen links.

Sign-in trouble

Use the same email or phone number you registered with. Check spam or filtered messages for a sign-in email or verification text. Use the app’s reset or resend options if needed. Contact us if you can no longer access that address or number.

Photos and voice

Camera and microphone access depend on your device or browser settings. If access is blocked, allow it in those settings, then return to The Pantry and try the camera or microphone control again. You can continue with manual pantry entry, typed input and saved recipes when an optional feature is unavailable.

Privacy or account deletion

Open Account & profile for account deletion, or read our Privacy policy for how we handle your information. For a request you cannot finish in the app, email us so we can help verify and handle it.

Shared content concerns

Use Report on a shared recipe or shopping list to flag inappropriate content, food-safety concerns, spam or a rights/privacy problem. You can also block that publisher in this browser. We review reports and can remove links or restrict repeated abuse. To stop sharing your own links, open Account & profile and choose Shared links. For further help, contact chef@thepantryai.com.

Cooking guidance

AI can make mistakes about ingredients, allergies, nutrition and cooking. Check your ingredients and package labels, use a food thermometer where appropriate, and verify food-safety guidance. The Pantry does not provide medical advice.